7ezbd Privacy Policy

1 Introduction & Scope

7ezbd is a safe and reliable online casino and betting platform in Bangladesh. We believe that every user's personal information is extremely valuable and it is our responsibility to keep it secure.

This privacy policy applies to the 7ezbd website (https://7ezbd.mom) and all services connected to it. By using our platform, you agree to the terms of this policy.

The data collection and processing practices described in this policy apply only to users who directly use 7ezbd's services. We are not responsible for the privacy policies of third-party websites or services.

2 What Information We Collect

To operate 7ezbd's services properly, we collect the following types of information:

a) Registration & Identity Information

• Full name and username
• Date of birth (for age verification — only users aged 21 or above may create an account)
• Valid email address
• Mobile number
• Password (stored in encrypted form — never readable in plain text)

b) Financial & Transaction Information

• Details of deposit and withdrawal transactions
• Transaction reference numbers sent via bKash, Nagad, Rocket, or bank transfer
• Last four digits of bank account or mobile banking numbers (full numbers are not stored)

c) Technical & Automatically Collected Information

• IP address and approximate geographic location
• Browser type and version
• Device type (mobile, tablet, desktop)
• Time of website access, page visit history, and session duration
• Data collected through cookies and similar tracking technologies

d) Communication Information

• Details of contact with the support team via live chat and email
• Content of complaints, comments, or suggestions

3 Purpose of Data Collection

7ezbd uses your information only for specific and legitimate purposes. The main reasons we use your data are:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To provide casino games, sports betting, and other features.
• Transaction Processing: To complete deposit and withdrawal requests quickly and securely.
• Age Verification: To ensure that only users aged 21 or above are operating accounts.
• Customer Support: To resolve your questions, complaints, and issues.
• Platform Improvement: To review user experience and raise service quality.
• Security & Fraud Prevention: To detect and stop suspicious activity.
• Legal Compliance: To follow applicable laws and regulations and respond to requests from regulatory authorities.
• Responsible Gaming: To monitor gaming habits and help prevent problematic behaviour.

4 Data Storage & Security

7ezbd takes the most up-to-date technical measures to ensure the security of your personal information. Our security measures include:

SSL Encryption

All our web pages and data transfers are protected by SSL/TLS encryption technology. This keeps your information unreadable to third parties.

Password Hashing

Your password is never stored in plain text. It is converted using a strong hashing algorithm, making it impossible to recover the original password.

Access Control

Only authorised staff can access your information, and only when required for a specific task. All access activity is logged and regularly audited.

Data Retention Period

Your information is stored for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be retained for a set period to meet legal obligations or resolve disputes.

5 Sharing Information with Third Parties

7ezbd never sells your personal information or transfers it to third parties for commercial purposes. However, data sharing may be necessary in the following limited circumstances:

Payment Processors

Only the necessary information is shared with the financial institutions associated with bKash, Nagad, Rocket, and bank transfers to complete your transactions.

Technology Service Providers

We work with certain trusted service providers for the technical operation of the site. These providers process data under contractual confidentiality terms and may not use it for their own purposes.

Legal Obligations

Information may be provided to relevant authorities when required by a court order, government directive, or legal investigation. In such cases, we will endeavour to notify you to the extent possible.

Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred. We will provide advance notice of such events and inform you of the new policy.

6 Cookies & Tracking Technologies

7ezbd uses cookies and similar technologies. Cookies are small text files stored in your browser or device.

Types and Purpose of Cookies

• Essential Cookies: Indispensable for the site's core functionality — such as maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences and settings, such as language preference.
• Analytics Cookies: To monitor site usage and improve the experience.

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect some site functionality.

7 Your Rights & Controls

Every user registered with 7ezbd retains the following rights over their personal information:

Right to Access

You may request a copy of the information we hold about you at any time. We will provide it within a reasonable timeframe.

Right to Correction

If there is incorrect or incomplete information in your profile, you may request that it be corrected. Many details can be updated directly from your account settings.

Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained to meet legal obligations.

Right to Opt Out of Marketing Communications

You may stop receiving promotional messages at any time. To do so, contact the support team or send an email directly to [email protected].

Right to Object to Data Processing

In certain circumstances you may object to the processing of your information. We will give such requests proper consideration.

8 Protection of Children & Minors

7ezbd strictly provides services only to users aged 21 or above. We do not knowingly collect personal information from minors.

At the time of registration you must confirm that you are 21 years of age or older. If we become aware that information from a minor has been collected, we will immediately delete that information and close the account.

If a parent or guardian believes their minor child has created an account, please contact us immediately.

9 International Data Transfers

Our servers and service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally.

Countries to which data may be transferred may have data protection laws different from those in Bangladesh. We ensure that such transfers are carried out in a secure manner and under appropriate contractual safeguards.

10 Response to Security Breaches

If a data security breach occurs that creates a high risk to your rights and freedoms, we will notify you as quickly as possible.

Our response plan includes: incident identification and containment, damage assessment, notifying affected users, and taking steps to prevent future breaches. This process is managed with full transparency.

11 Changes to This Policy

7ezbd reserves the right to change or update this privacy policy as needed. For any significant changes, we will:

• Display a clear notice on the website.
• Endeavour to notify registered users by email.
• State the "Last Updated" date at the top of the page.

If you continue using the platform after changes are made, you will be considered to have agreed to the new policy. We recommend reviewing this page regularly.

12 Dispute Resolution & Applicable Law

Any dispute related to this privacy policy will first be addressed through direct discussion. If no resolution is reached through discussion, the appropriate legal process will be followed.

7ezbd is committed to maintaining a transparent and fair relationship with its users. For any data-related complaints or concerns, contact our support team — we are available 24/7.